Volcanic Privacy Policy

We collect certain information or data about you when you use Volcanic.co.uk.

We collect: - Contact form responses, questions, queries or feedback you leave, including your email address if you contact Volcanic - your email address and preferences when you sign up for our email alerts, and how you use our emails - for example, whether you open them and which links you click on - your IP address, and details of which version of web browser you used - information on how you use the site, using cookies, video tracking, and page tagging techniques.

This data can be viewed by authorised people within Volcanic, to: - improve the site by monitoring how you use it - gather feedback to improve our services, for example, our blog content - respond to any requests for a platform demonstrations you send us if you’ve asked us to - send email alerts to users who request them - allow you to access Volcanic services - provide you with information about our services if you want to Where your data is stored We store your data on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts). Some of our suppliers are based outside the EEA. We have strict controls over how and why your data can be accessed. By submitting your personal data, you agree to this. Keeping your data secure Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it. Disclosing your information We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. Your rights You can find out what information we hold about you, and ask us not to use any of the information we collect. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time. Links to other websites volcanic.co.uk contains links to other websites. This privacy policy only applies to volcanic.co.uk and doesn’t cover other websites and transactions that we link to. These services, such as 3rd party technology providers, have their own terms and conditions and privacy policies. Following a link to another website If you go to another website from this one, read the privacy policy on that website to find out what it does with your information. Following a link to volcanic.co.uk from another website If you come to volcanic.co.uk from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

Data Privacy & Security

Within Volcanic, we have an appointed person who is responsible for Data Privacy Compliance. This is currently our CEO and Technical Director, Robert Wilde.

Our Privacy Policy governs the protection of personal data, including our client's personal data. Our management team approves the privacy policy and our employees are required to read and sign the policy. We conduct internal audits for Privacy and security practices and our employees are trained on data privacy requirements on an Annual basis.

There are regular privacy risk assessments conducted on our processing of personal data, which are conducted on a quarterly basis. As part of our commitment to our clients, we do not share any data with any third party, including affiliates and subcontractors.

As part of our service to our clients, we will provide privacy notices or consents to data subjects as and when this is requested. We have a documented process/system to monitor compliance with consent and withdrawal of consent. Volcanic track privacy laws globally and update our policies and procedures on a regular basis. These are updated annually or when changes apply

ISO 9001

Volcanic (UK) Limited and its group companies adhere to and are certified under ISO 9001.

Privacy & Cookies

We use cookies to monitor licensed user sessions of Volcanic’s recruitment platform. Like most website providers, we may generate statistics about how many people visit our site and what they look at. We may use web logs, cookies and services such as Google Analytics to do this. This enables us to keep our site relevant and useful. However, generally this information will not identify you. To the extent that such information is personal information, it will be treated in accordance with this policy.

Most web browsers are set by default to accept cookies. However, if you do not wish to receive cookies you may set your browser to either prompt or refuse cookies.

Access and Correction

Under the Privacy Act, you have the right to seek access to your personal information handled by Volcanic. You also have the right to ask us to update or correct your personal information when it is inaccurate, incomplete or out of date.

If you wish to access the personal information that Volcanic holds about you, please set out your request in writing, and forward this to us, using the contact details set out at the end of this Privacy Policy.

Contact

If you have any questions or comments about the Volcanic Privacy Policy, or if you wish to make a complaint about how we have handled personal information about you, please contact us, using the contact details below.

Email:
r.wilde@volcanic.co.uk

Postal:
Volcanic Technology Pty Ltd, Level 16, 9 Castlereigh Street, Sydney, 2000, NSW

+61 436 333 077 

If required, you can find more information about privacy issues and the protection of privacy at the Office of the Australian Information Commissioner's web site at www.oaic.gov.au.